HR:
1. Job title HR Officer (Assistant)
2. Reports to General Manager/COO
3. Relationship to the customer/external
1. Directly related to customer relations acquisition, satisfaction and recall
2. Ensures high level of customer experience
4. Overall description
Helps the organization achieve sales objectives by hiring competent and customer focussed,
goal focussed staff
4 Qualifications:
1. Academic college education, preferably with MBA
2. Experience at least 3 years in supervisory capacity
3. EQ mature, does not crack under pressure, has leadership quality, being a man for others.
passionate (may malasakit)
4. IQ analytical, practices critical thinking, deeply understands the mp business
5. Compensation (refer to salary scale
Job Responsibilities
Results Tasks Time/Takt Process Keypoints
1. Solicitation
Candidates 1. Recruitment 1. Posting at Google 1. Qualifications and
blog, IG, FB and job available
Qualified staff 2. Cite motto and
2. Referral outstanding about co
3. Campus recruitment 1. Around area
2. Revive internship
4. Tarp with 80% pay
2. Preliminary interview 1. Bring cv fill up app
screening form, compare
look for gaps
3. Written exams 1. IQ: math reading and comprehension
long essay about biz,
self, success
EQ: honesty, obedience
4. BI, Surety letters that the surety knows
him and will be jointly
liable in case of theft etc
5. PE covers fecalysis, urinalysis
cbc, x ray; med cert: fit
to work
6. Final interview Determine:
1. Passion for company
2. Ability to think clearly
and solve problems
3. Maturity: does bf, ma
decide for him her
7. Job offer Signed offer mentioning
Job title, Reports to
Job responsibility des
cription Salary, expiry
of offer
8. On boarding 1. Intro to co workers, work place, products
company history
9. Orientation See 6 day orientation: do
ftf: HO or sbu when plen-
ty or on line See 6 day
orientation
10. On the job training Refer to Admin plan
Have a mentor, explain
tasks, standards
Loyal competent staff 2. Retaining 1. Competitive salary 1. Do a regular salary scale
esp when there are wage
increases
2, Health insurance 2. Divide salaries into broad bands, and narrow salary grade/band
3. Retirement pay 3. 22 1/2 days for every
year of service, payable
upon 20 years of service
or 65 whichever comes
first
4. Regular salary upgrade 4. @ 6 months base on
performance eval based
on output, inputs
2. career path
Motivated staff 3. Rewarding 1. Employee of the year 1. highest in pe
2. Annual trips with the 2. only for top performers
boss to HK, Tokyo, not to sipsip
Baguio Boracay
3 Anniversary of employment 1. Certificate
2. Cash: 2k /year
recognition 3. Or watch eq to
portion of cash
award
Skilled/competent staff 4. Retaining 1. In house training 1. For regular staff
2. Outside the company training 2. Candidates
for promotion
1. Offsite
2. On line
3. Sabbatical study, MBA 1 Senior officer
local abroad
5. Other tasks that might be assigned from time to time
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