Process - how do you train a newbie, a recruit? Training process

Providing outstanding amazing values through process clarity and improvement

Process owners:    HR, Supervisor, GM

This is how you train.  This method uses three methods:   repetition (done 5x) and latency.    (You remember the latest.  Emphasize key points in the last statement or portion of the training

  1.  Tell them what to do

  2.  Explain how do this

  3.  Show them how to do this

  4.  Let them do this

  5.  Comment on whether they did this correctly or not.  Repeat the process if they did not get them

Do this periodically say  monthly (as what an airline does monthly to its  flight attendants .  Review, repetition reenforces learning.   Non use leads to atrophy or loss of learning

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