Showing posts with label free. Show all posts
Showing posts with label free. Show all posts

Tuesday, March 24, 2026

Prof Jorge Entrep: The illusion of free

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Blog: Prof Jorge Entrep
Post: The illusion of free
Link:
https://profjorgeentrep-jorge.blogspot.com/2026/03/the-illusion-of-free.html

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Tuesday, March 24, 2026

The illusion of free

Nation building via learning and being the best in business




The illusion of the free.

What if you are renting hotel at $150.00  and the competitor drops to $120.00  and he plans to drop to $110.00  The consultant stops the hotel owner. and suggests:     $180 hotel room  with free meal  worth $`100.00 (which cost only $25.00)

So you make:     $80.00  +   (100 - 25) 75  =   $155.00 much more than if you sell room at $150.00

So you keep your hotel full, and the restaurant full.  Additionally, the hotel occupants order desert or cocktail   and pay the $30.00 extra.  How many times you spend more on the free.    The free is a custom built ATM for you

See how they tempt you at casinos while riding buses with free $50.00 gambling credits and above the WD free dining and drinks 

Yes, the customer judges the company by its over, the first impression, the initial acts of kindness and warm CS that goes a long long way





Memorandum:

To        All Sbus

Thru:   Mam Madel

Date  March 24, 2026

SUBJECT:   Yes, the customer judges the company by its over, the first impression, the initial acts of kindness and warm CS that goes a long long way

1.  Yes, the customer judges you and your business by your cover:from:

     1.  Park appearance -  gate grounds, (no or plenty of litter or trash careless thrown 
          around

     2.  Personnel appearance -  the SG, the CSS, the receptionist,  the person who                     delivers service to him  her

         1.  Are they observing the office decorum -   id office uniform -  is there (what
             happened to last weeks discussion on uniform?)

         2.  Initial customer interaction -  was it courteous, cordial and friendly (or masungit
              hambog?  picky?)


      1.  If you put P5.00 in a machine and gives you back P100.00 will you put P5.00                   again?   Definitely yes.   If that machine is customer service, will you invest more
           definitely yes.   

           Or in ads and promo?

     2.  You cant be stingy on that initial contact, or deal.   Invest  P5.00 now and get
          P100.00 later.   No PNL on the initial deal but make one on future purchases-
          repeat sales or other merchandise.

     3.  So the free initially is a bait to get the customerr foot in:

         1.  Free haircut at Landers (to the holder of a membership card initial.  P1.00
              deal at Temu for initial purchase or Lazada), P99.00 tool box set worth P1,200
              for initial app sign up

         2.  Free coffee in coffee shop for first 50 customer for the day

         3.  First 30 minutes in a billiard free

         4.   Free rose for first 30 buyers in a flower shop

         AND THEN EARN MORE ON:

         1.  Repeat sales
         2.  LTV and referrals
         3.   Other merchandise sales

        The initial free is not a loss, it is an investment that returns 20x fold

         It may be against the math.  But what makes money for the business is sometimes
         not visible to the naked eye

       1.  IMPROVE CUSTOMER EXPERIENCE INITIALLY SO THAT HE/SHE HAS
            HAS LASTING PLEASANT EXPERIENCE MEMORY OF THE COMPANY;


       3.  TRAIN TRAIN TRAIN PRACTICE PRACTICE ON CUSTOMER SERVICE
             EXPERIENCE

       4   THIS IS ENTREPENEURIAL A MAKERS/MULTIPLIER JOB

  

Monday, March 23, 2026

Get the trust first on first transaction the rest of LTV (long term value) of customers come later

This was about a car repair shop that did not have any customer.  A rich man advised the owner to offer








Free or 50% discount on dent repair....

+  free carwash;
+  free inspection
+  free windshield wiper fluid
+  absolute honesty

Earns their loyalty, the go to store (memorial park)

You always spend much on first visit of the customer  Impress him, get his feet inside your store .  Be the go to store shop for him/her.    You get money on the repeat sales.   Make it memorable.  Make him her remember you more

Just like a pastor who got his business from P20.00 xerox ad posted on windshield wiper...  He became a millionaire on the P20.00 worth of xerox advertising for his non existent repair shop but offered free and other great value

Be the store that offers great value on the first visit.  It could be a lavish merienda, or free service

Temu and Lazada offers first unbelievable deals to newbies on their apps.   

Friday, February 27, 2026

Menu options for the promotions 2026 incentive marketing program March to December 2026





Memorandum

To   All Sbus

Thru:   CCS

Date:   February 27, 2026

SUBJECT:   MENU OPTIONS FOR PROMOTION

Objectives:

1.  To be in the same page as all other sbus in promotion

2.  To fill   in the gap for promo activities absent in the Marketing plan submitted

3.  To be the Temu  of memorial park promotions


Background:

1.  The mindset of marketing people is:   MP is not applicable, only the cheapest sells despite record breaking inflation (prices of everything has gone up:   iinputs digging, materials prices have gone up
We must learn to sell on value, not discounts.  Focus on benefits, value, you add value to the product.   Be professional and skillful

2.  We lost heavily in 2025 promo:   old price.  Millions lost.  That is not the only P of marketing - Price  Why engage in marketing plan meetings preparation when that is all most can do  It does not take professionals to give away plots for free (but we will use this)

3.  TEMU employing outstanding promos that is tied to scarcity and being new (innovative) sells a lot.  Everyday is a promo day   As Ceb Pac

4.  Using limited amount of special offer, they tempt buyers to visit site inquir and be hooked.  We do the same


WTDN   (We set mechanics and line up the promos for the year.  Let us work on a 90 day (30 monhts cycle)


Approach natin good better best.  Good muna ang iuuna.  Best later on

                           What                       When            HM                                Who                                           HM                           ESt sales                         ROI

                                                                                                                                                                                                        18 M/month


Mostly free or less promo                                       20/mo                                                                            60,000                       .06/18                           33


1   Spin a win for buyers              1mo
     
    1.   Try again

    2.  Less 2%

    3.  Less P1,000

    4.  Less   2,000

    5  Less  3,000





2.  Free    5 kg rice for           1 mo                     Max   50                                                                                                                      45,000/18 m                  400%
    buyers

    20% dp   5 kg                                       25 x   300   =  7500

    Cash      2 x 5kg

    GE buyer 
   20 dp    25 kg                                    25   x 7500   =  37,500



3.     Discounts on interment
       limited ot face value
      (not unli)    say 10% of 40% =   4k                                                                                                                     18,000,000/800,000 18,000/.08               225%

      1 lot    less 5%   =  P2,000

     2. lots  less 10    =   4,000

    4 lots  les     15%=    6,000

    8 lots less   30% =  12,000             say total 800,000

    to be placed at CO dry sealed
    countersigned.  by soffcer

   




4   4 lot purchase 
     less 20% on 4th lot  (less 5%)    limited to     20 only   (4each)                                                                                                      20 x units x 80,000 x5%  180%
                                                                                                                                                                                                             1,800/18,000,000
     8 lot purchase  less
     50% on 4th lot  (less 5%)

    12 lots purchase
     less 70% on 4th lot
     (less 4.6%0


5  discount on is for lot purchase

    

6.  Free IS for                                       2  per sbu  =    10 x 42,000    420,000                                                                            18,000/.42                       428
     for 12 or more units


7.  Free proomo item for 

    inquiries by online worth  500 x 50    25,000                                                                                                                         18,000/.0.75                 2400 %
    PHP pen cap etc


    office visit   P100.00     100 x 50     50,000
                                                           75,000


8.   50% interment for all     limited to  4 interments x sbu                                                                                                       18,000/  840                  214%                         
     buyers                                         20  x 42,000


9.  free intements                2 units per sbu    =  P420,000                                                                                                      18,000/840
     Cash buyers only  (puwedeng selected via spin a win)

    or 4 plots 20% dp LANG QUALIFIED


10.   Variants:    spin a win all the promos except the rice (kasi logistic nightmare)


11.  Promo items for buyers;   ball pen sa inquiries




N.B.

1.  Are non commjissionable to agents; are to be supported by forms/ticket

          Promo sales

         Name____________________________    Address_____________________________-CP ______________________Fb DM_______________________

        Promo Name____________________________Amount ______________________________________________________________________________

        Date _________________________Noted by ____________________________-   Approved by ______________________________________________

    
2     If may kasama ng ahente, sabihin ubos ONLINE LANG  OR WALK IN  lang qualified 
3.    Kung ubos na promo quota, convince them to buy the regular lots kay may incentive sa office
4.    Record all the promo item given;  if you exceed charge sa salary deduction (do no repeat the old price promo)  YOU MUST SEEK WRITTEN HO APPROVAL IF YOU WANT TO EXCEED YOUR
      Quota allocation


Estimated expense:           To be taken from 15 ME budget

                                        10% com   +     5% from this promo =   15% tama, match lang