HO Admin Plan - Records and Customer Relations Management Assistant *

Providing outstanding amazing values through process clarity and improvement 

Job title   Records and Customer Relations Management Assistant

          (other titles Cashier)

    2.  Reports to:    GM COO

    3.  Relationship to the customer/external 

          1.  Has direct contact when issuing CO, DoAs, assisting in transfers of COO

          2.  Ensures high level of customer experience through problems solving

    4.  Overall description

         Ensures proper documentation of all sales and ownership transaction/issues for happy

        customer

    4  Qualifications:

       1.  College or senior high graduate

       2.  Experience at least 1 year in same position

       3.  EQ mature, does not crack under pressure,  has leadership quality, being a man for others.

            passionate  (may malasakit)

       4.  Is honest and trustworthy.  (Preferably willing to bond)

        5.  Meticulous and patient with small details and makukulit na customers

        6.    Compensation (refer to salary scale)

Job responsibilities:

  

Output            Tasks                                                Takt        Steps              Key points/Standards

Master list   1   Compiling buyers                                      1.  Compile old       1.  Use CRM Google

of owners                                                                                  and new list       2,  Purge old list

                                                                                                                           3.  Update new owner