FOR CLARITY REGARDING PRESENCE OF A SYSTEM, ABCD, SUNNAO comments on todays gmeet

Hello Sir,

I have read it and understood. 

Thank you for the clarity regarding the topics on gmeet. 

Thank you,

Gladys

On Thu, Feb 19, 2026 at 10:08 AM Jorge Saguinsin <jorge@holygardens.ph> wrote:

Memorandum

To:     All

Thru:    CCS

CC:  Madel

Subject:   February 19,, 2026

Objective:

    1.  To achieve efficiency by having people follow a uniform process  or system

    2.  To move as a community forward

    3.   To achieve viability and continuity by being profitable

Background

   1.   An elderly employee was less than truthful regarding her timing in and then

         attending to personal matter, and doing the payroll herself, failed to deduct

         her undertime

   2.  A staff mentioned about her previous employer (not a nice topic when we

       are enjoined to observe FAR

  3.  An elderly staff discussed generically about cash advance, but the topic assigned was about revolving fund and pcf.  not a good communication or initiative to research

  4.  An elderly staff answered that we do not have system!!??

  5.  Closed mind talaga isa pang elderly:    injecting her agenda despite a prescribed

        agenda

What to do:

    1.  Practice SUNNAO.   Empty your cup.   Nothing will be poured into your cup if

        its full.

    2.  Observe ABCD DOCTRINE

         ACCEPT

        BELIEVE

        COOPERATE

        DANCE WITH THE MUSIC

   3.  LISTEN

        1  Hear with your ear,  LISTEN WITH YOUR HEART

        2.  A doctor can cure you by asking you questions and listening to you.

       3.  Dale Carnegie prescribes listening as an important practice in winning

            friends  and influence people

       How can we achieve our goal and be successful when certain people are hell

       bent on disagreeing (rather than agreeing)  right even the conversation starts

    4.  A SYSTEM IS IN PLACE

      Many new hires comment in a similar manner as we have heard today:  But that is 

      being objected to vehemently by this post.  No effort has been spared to 

      strengthen our system by documenting this properly at:

      1.   MC

      2.  Handbook

      3.  Admin plans

      4  Memoranda

      5.  Gmeet and  and seminars /workshop

      The only problems lies in:

     1.  Closed mind

     2.   Lack of ABCD, FAR, 3fold duties

     3.  Living in the past:   mentioning past jobs always.  (They can always return

          to previous employers if they are so endeared)

   5.  ENJOINING BETTER COMMUNICATION BY MONITORING APPOINTING SOMEONE TO CHECK ON COMMUNICATIONS.   Ms Tina please monitor

   Memo     Date      Title                             SBUs

   Legend to place in the sbu column

       1.  R read and replied

       2.  D   Understood

       3   WD.  Workshopped being done

       

OUR MANTRA ON COMMUNICATIONS

Memorandum

TO   :  All

From:   JUS

            Senior Managing Director

SUBJECT  REMINDER ON OUR MANTRA FOR COMMUNICATIONS

Background:

     1.  We are a community

     2.  Corporation is an association of friends

     3.  Cellphones are keys window to the world to the market via sms, calls, dm

         etc.

    4.  We are interdependent and we need and supply things to the world

         We need to be interconnected

    5.  We need to respect the stakeholders, part of our principles

   This post notes the following violations

    1.  Not answering kasi di charged ang phone;

    2. Not answering especially from JUS

    3.  Promising to call back not so;

    4  No id for the caller, sender

    5.  No text reports, not reading gmails

Rules natin for communications: (AS PER OUR HANDBOOK)   CP use;    

SOME COMMUNICATION MUSTS / PRACTICES:  (Often neglected disobeyed)

A.  Cellphones

a.  Keep it charged always – especially company cellphones;

b.  Visit a signal full place once a day to communicate with HO / SBU;
c.  Delete unnecessary messages to allow new message to come in / be registered.

d.  Limit text/call to official business.

e.  Have someone in-charge of the cellphone.

f.  Respond to all OB (official business) text messages PROMPTLY!

     1.  If you have travel itinerary, inform HO / SBU wherever you are –text your location.  It is a  must in the travel permit, and it is good for security reason.

     2.  If you reach the destination, inform HO / SBU. If you are in your way back inform HO / SBU. Inform your boss the following:

         a.  Results                    

         b.  What transpired

   c.  File the necessary report / minutes as soon as you arrive at the HO / your office.
3.  Texting

   a.  Use correct English and correct spelling
   b.  Be clear on what you what you want to communicate to be done
   c.  Clarify to whom the message is intended to.

   d.  Texting can be a powerful tool for marketing ie text blast;
   e.  Use this well for birthday greetings and anniversaries
   f.  Quotes are good way of showing that you care and connected with 
       customers
g.  UNDERSTAND before replying. Try to answer all the concern in the text

                  h.  Identify yourself either as sender or receiver.

                  i .  Index the text message you are replying to to avoid                                      misunderstanding

                 i.  Be specific to what to do with message 5W1H when action                          is requested. A simple received by is a no no for                                             instructions/problems.   (copy or noted -  reserved

                      for the Boss)

We cant order on the contrary.

FOR COMPLIANCE

Process Training and self improvement : To be remembered by Holy Gardeners

Providing outstanding amazing values through process clarity and improvement 

Must to be remembered by Holy Gardeners:

16 Desired characteristics OF HOLY GARDENERS

1.    Capacity for hard work

2.    Desire to serve

3.    Desire to achieve

4.    Desire to please and interact with people

5.    Patience

6.    Humility

7.    Desire to improve and learn new things

8.    Clear thinking

9.    Capacity for constant and clear communication

10.  Goal oriented

11.  Understand, implements plans and instructions correctly

12.  Above average level of intelligence

13.  Discipline

14.  Is ethical and honest

15.  Passion for work

16.  Trustworthy

Culture of HOLY GARDENS GROUP

1. Customer is very important in our business

2. Desire for excellence

3. High level of integrity and ethics

4. Service to others and to community

5. Discipline

     ABCD DOCTRINE

Accept….Believe….Cooperate….Dance with the music

    VALUE FORMATION

     Relation to our mission

1. Understanding – real meaning of the mission

2. Acceptance – willingness  to sacrifice

Components of mission

1. Spiritu – realization that GOD is within us

2. Practice – Do  it with courage

3. Corde – What  we do even when no one is watching

 3  3  FOLD DUTY OF EVERY EMPLOYEE

1.   Diligence – means persevering, hard work, exceeding expectations, being  
      a no limit person.

2.   Obedience – Doing what is ordered;  compliance

3.    Loyalty – Faithful adherence to the company, product and officers.

OFFICE DECORUM

1. Employees must wear uniform/ business suit at all time.

2. Employees shall properly fill time logbooks whether in the field or projectssites.

3. Soliciting gifts from clients, customers and suppliers are prohibited.

4. Employees shall wear ID at all times.

ATTITUDE IS EVERYTHING

WORDS TO BE ELIMINATED

Be careful of your words, they become your action, action becomes habis, habis become charracter and habits becomes your destiny.   Think before you speak

….

1. Akala ko                                                7.  Yun nga po…..

2. Mahirap                                                 8.  Hindi ko po alam

3. Bale                                                        9.  Nadatnan ko na 

4. Trabaho yan ni…..                               10.  Ano…

5. Mamaya na/ Bukas na…..                 11. Hopefully....

6. Bahala na                                             12.  Ok po...

       SECRETS OF SUCCESS

1. Hard work 

2. Hard work

3. Hard work4. Hard work

5. Know what you want

6. Keeping your word

Process: HR Communications - COMPREHENSIVE POST ON COMMUNICATIONS

Providing outstanding amazing values through process clarity and improvement

Posted 9.9.2025

TO:     All

Thru   :  HR

cc:         GM Madel

What:   MORE EMPHASIS TRAINING ON COMMUNICATIONS

1.  OBJECTIVES:

       1. To speed up the pace;  remove hindrances and red tape

       2.  To  promote Principle #2, iet efficiency and effectiveness

       3.  To save time and money

Background:

1.  Communications is the channel by which strategy, thoughts and directions of top management are relayed to the troops;  it is also through which problems are made known upstairs.  Strategy and customer complaints melt down all policies and structures and as such improvisation and adjustments must be made quickly

2,   We are kept together by communications.  Communications is the glue that keep us together.  It is the means by which learning, vision is shared.  No communications;   no shared vision, strategy and learning

3.  In PLOCC, the acronym, the last C is communication.  Communication is an essential part of management.

4.  In our performance evaluation to emphasize its importance, 10 points is given to communication

5.  We subscribe to cp, to internet to promote communications.  We spend huge amount for cellphone and computers.  We blog, we do facebook groups to make sure that we are well understood.  We spend a lot of time doing these.   

6.  And what do we see:

      1.  Blog posts at communications are not read;    comments which are required of everyone are not made.;  some do not post the required posts in blog

      2.  Emails text messages are seldom if not answered.

      3.  Instructions are not well understood even at the highest level (as in the CMO one on one)

      4.  If they fail to understand, then there is non compliance which leads to insubordination, corruption as in the case of a southern SBU

      5.  We have angry customers;  we have employees who say they are demoralized.

      6.  Our sales and collection are falling\

WHAT TO DO NEXT?

1.  Communicate, communicate communicate:   call text email sbus daily the importance of communication

2.  Orient, train probies very well.

3.   Do am talk daily

4.  We have team building once a year;  or even quarterly

Process: HR Better communications and training challenge

Providing outstanding amazing values through process clarity and improvement 

Objective:     1.  Adherence to Prnicples 1 and 2 especially 2.

                      2.  Gain more ambassadors satisfied customers and such is achieved only by

                           customer service excellence --->> excellent communications

                     

Reality:    1.  We are having difficulty communicating

                 2.  Since sales and marketing are 60% communications, our sales are practically nil or declining

To:      All

Through:   Mam Madel, Mam Veron, MJC, MLM

Subject:  Strategy for Clear Communication

Objective:

1.  To come out with quality products and services

2.  To encourage staff to read and respond to memos and GMails

3.  To achieve constantly:

       1.  Results

       2.  Changes in behavior

       3.  Learning

Background:

 1.   Many unanswered gmail. memo

 2.  Many mistakes delays wrong processes made

 3.  Inaction

 4.  Communication should result in any of the 3 

      1.   Learning

      2.  Changed behavior

      3.  Outcome:    more sales, collection, happy customers

 5.  We mistake communication to be:     newer cp or laptop, faster wifi

      but it should come out of desire to be a community united by a single

      purpose and mission.

  6.   Submission

        Good communication takes place when the members of the community

         care for the welfare of the group and ADHERE to:

         1.  FOCUS

         2.  ATTENTION

         3.   REVERENCE

  7.  Blocks to good communication:

      1.  Pride - alam ko na iyan; of self rightnousness, of being in previous job

      2.  Negative attitude/mindset from chismis and grapevine; detractors

      3.  Prejudice  - anti management or anti business outlook

      4.  Closed mind.   

      5.  Lack of good education

      6.  Lack of listening skills.

STRATEGY FOR IMPROVED COMMUNICATION

     This is a repetition.  Learned from PMAP and ETIOP seminar on public speaking

      The key is repetition.  A message that has been sent several times and clarified  is more likely to be        remembered.  Some experts have culled stat that it takes 7x before:

                    1.  A subordinate gets it  (verbal, with rewards and punishments

                    2.   Custoner gets it on the 8th try and may likely to buy 

       (THIS IS THE SAME AS GUIDELINES FOR TRAINING

         1.  Explain what is to be done:    process, standards, and timing

         2.  Show them how to do this

         3.  Let them do this)

     1.  Tell them what you need to explain  via:

           1.  Title

           2.  Tags,

           3.  Explanatory note, introduction, synopsis

     2.  Explain fully what you need to tell them, detailed via video or pictures, diagrams

           when ever possible, supplementary gmail, excel  diagrams process flow

           Employ the 6 soldiers of communication  5 wh and 1h

           Repeat when ever there seems to .stumbling block

   3.   REPEAT NO 1 AND NO 2

         1.  Verify -  ask them  what you have told them (can be supplanted by an  exam)

               In their own words, ask them to repeat what you have just told them

        2.  Ask for minutes

            (You will be surprised with the answer. 

       3.  Ask for action plans with 5H and 1W 

 Let us do number 3 for a start.   

         This is the best way to train.  It cant be sink or swim    You have to be patient wih the trainee                   (even if all ready experienced) They are not familiar with our systems and environment. 

          We have to on board them with our system.  That is why have HR:   onboarding, orientation

        On the Job Training

       It cant be a sink or swim methodology.  Its the best way to drown overwhelm a trainee on which

        you and the office spent a great deal of time and resources to recruit -  and which you strongly

         recommended to hire and now is utterly competent and is discouraged!   What happened. 

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Proces - Self Improvement - Injunction to Managers and Chief for Better Management and Execution

Providing outstanding amazing values through process clarity and improvement 

BUSINESS MATTERS - Injunction to Managers, Business Leaders and staff at Holy Gardens

 010 Injunction Reminders 048 Role as leaders, executives

External

Inbox

Jorge Saguinsin <jorge@holygardens.ph>	Thu, Sep 16, 11:17 AM
to Madel, Ma, Holy, Holy

Subject:     Getting things done

1.  Our important role is getting things done.  Do not let days go by or let the sun set without any accomplishment or improvement of yourself or the site

     Report on your achievements;  do not let your boss find about this.  and then

    complain.  It pays to give regular reports

2.  Focus more on the opportunities rather than problems;   opportunities, revenues first before mga pasaway;

3.  Begin the day on positive note:   "'THE  BEST IS YET TO COME"  Things will be better;  hard headed people will eventually relent to obey and cooperate unless we are taking care of scorpions who will remain scorpions no matter what dress they wear

4.  Be inclusive find the 14 other squares.   Do not look at the world from your small limited corner;  Understand your job and responsibilities.  Do not let your

 boss find out that you are not.   

5.  Do not stop especially when you think you have met a dead end, and the only answer you can give is WALA PO.   The world is full of possibilities.  If the Genie can give you your 3 wishes, the Universe can give you infinitely more.  It is true that the Universe has you in mind.  The Universe was created for you.

6.  Communicate, communicate, communicate:

    1.  Look as was ordered before at your  email,, whats app   DAILY EARLY

         IN THE MORNING or late in the evening

    2.  Contact the sender or the caller if  you missed the call or text;

    3.   Replying to text or email heightens your integrity, respect factor;  doing

          otherwise destroys your character

    4.  If a reply is requested; reply avoid arguments if it is otherwise;

    5.  Call or text:

         1.  If you receive a message that you missed;  Not answering would

              mean any of the following:

            1.  You are negligent in maintaining your communications equipment

            2.  Your communication abiliity  is suspect

            3.  You are not reliable or trustworthy

            4.  You do not understand your job

            5.  You are committing insurbodination

         2.  If you want a resked or clarification

         3.  Excuse yourself from a telecom/coon

              leaving the telecon;

        4.  Do not keep your boss or subordinate  guessing

        5.  FB or chismis is not the best way to get action positive response

             on your grievance;   you may be charged for cybercrime or that may

             have meant burning your bridges.   You may meet your bosses or

             employer later on.   Be on good terms with all people

ACKNOLEDGE  RRURAC

   

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