To: All
Through Mam Madel
Date: July 2, 2026
Title Restructuring, revival strengthening of perfomance evaluation system for the Holy Gardens group H22026 0 2 FA HR Performance Evaluation and revivival reimplementaiton
Who: For HR Senior Officer, seniors at sbu and new hires
Objectives:
1. To awaken our staff who only work for salaries who are 15 and 30th
2. To eradicate those who want us to be temporary ATM, parking lots and even a nursery
3. To liven up professionalism and competent staff
4 To achieve targets, achieve high branding and CS throguh competent and motivated staff
Background:
1. High turn over;
2. New staff involved in wrong doing, staff who lie about their status, (married pala buntis eh nakalagay sa app form single)
3. Not achieivng sales target
4. Selling comjunicationa not accepted as a responsibility, or responsinility as an employee subordiante task
5. Bad cs
6. We complied with the law gave higher pay and still had the same and worse results
7. We say we have a system for business, hr, marketing. We are u pgrading hr because of the difficutlies encountered We are making this system very relevant
What: revival reinstallation of performance evaluation We expect better performance bring back pre covid level of teamwork, achievement and esprit d corp
INTRODUCTION
Functions and Usefulness
1. Clearer career path, benefit goals for the staf
2. Faster promotion, faster weeding out of undesireables
3. Elimination of bad practices, habits and mindsets
4. Practice on focus on work, goals vs sumi2 at inggitan. away
-X-X-X-X-X-X-X
CHAPTER 1. A priori requirements
1. Qualified and achivement soluton oriented applicants
2. Edit application:
1. Buntis ka ba? May ka physical relations ka ba
2. Are you physically fit healthy?
Will there be conditions that will make you miss work often now and in the future
2. Interview: hard determine resourcefulness problem solving ability, action potential of the candidate
1. What is the goal of candidate in working for us; dismiss those whose reasons are shallow
2. Dtermine if the persons thinking is deep, work ethichs hard, etc, including consistency and honesty
3. Bi - find out about character
4. Find out about the candidate from references and previous employer. Note the red flags
5. Reference : require validation of character and integrity of the candidate + SURETY (PANANAGUTAN AND CANDIDATE KUNG DUMISPALKO O NANGUPIT)
6. COMPLETE REQUIREMENTS prior to interview
7. Let us hire fast, deep and hard. This is a priori, an input requirement before you can manage or have a strong organization
8. Isang boses lang, isang awitin, UNIFIED COMMAND AND LEADERRSHIP, BAWASAN ANG BATA BATA TAO KO AT SISIPAN MGA MALING SUMBONG
Mag IR KUNG MAY NOBSERVAHANG MALI
CHAPTE2 ORIENTATION AND TRAINING
1. Who will conduct?
Senior officer muna Delegation to a newbie who does not know much about our system and culture cant train on board well. No passion, No determination and the lack of
respect and passion is communicated to the trainees
2. 6 days
3. Full work and workshops. Work on how we can fill out forms and carry out tasks mga submission
Mention mga mali and then the tama. Understand the job and the admin plans
CHAPTE 3 THE PERFOMANCE EVALUTION
1. Who conducts:
EVP, General Manager, Pres and HR staff, when so delegated. for
1. Trainees reaching 3rd month (on the 10th month) for first evaluaiton
2. Trainees reaching 6th moth (28th week) and the subject is:
1. Shown the written monthly grade performance
2. Good points and strengths are discussed (how about the palpaks, some candidates resent the negatives0
3. Write a performance evaluation: pass or fail
2 Others needing performance evalution: those whose stability and contirbution are suspect: maabsent, mareklamo, trouble maker, flaunting previous experience or
aremaments of husband and mga karelasyon, those who transgressed us by submitting fasle emplyment data
3. Every 6 months for 1, performance checking for
2, promotion and
3. salary increase
It starts this July. Sino sino ang mga trainees na candidate Finish the pending batches. Sino hindi na aalsis the trainee status
4. Grades and consequences for penalties and rewards (salary increase)
1 Below 85 - failed - no increase, no promotion, discontinue the employment, failed the probationary period, Candidate must seek progress and promotion
outside the company Walang amazing at favoritos. Mga mam at may mga group chats during office hours
Staff Supervisory Senior Management
2 85- 90 - 1 salary level 1,000 2,000 5,000
3. 91 up 1.5 grade higher 1,500 3,000 7,000
5. Areas of evaluation covered and weights monthly (to be added up and averaged monthly)
@ 6 months for permanent employee, every 3 months for trainees probationary
1. Outputs KRA and KPI 30% OIfice staff GT Interment crew TS
% to target + 15% output/target Sales collection no of plants sa nursery/target 100 day tripping conducted/target 10/month
CSS 1 - 3 month
CSS 2 naglilibing 2
CA 1
area of grass planted over target 50sm/month
KPI
Prospecting output over target 5 CSS 5/day area swept tpm ng sasakyan
Report submission 5 area diniligan paglilinis
Tasks assigned 5 inalisan basura na basurahan mga utos na iba (errands)
SFC - 100 collection letters/month
5 forfeitures/month
PNL per month 5
Minimum of P200,000
collection per month 5
Daily abstracts 5
2. Skills and abilities 30%
Office staff GT TS
Old skills - answering cp and gmail 4 pagdidilig pagdrive
Making memos 4 pagwawalis trouble shooting
Report making 4 paglalangiis ng tools sasakyan change oil
xls: sharing 4 pagrrerepair ng brush cutter trouble shooting
Ppt 4 paggamit ng tools paggamit ng tools
Paglilibing 4 water system maintenance
Pagfile, paggawa ng master list solar power maintenance
4 pts bawat isa
Paggawa ng marketing plan
Paggawa ng ppa, co dos
Special transactions: EJS, missing docs,
transfer to 3rd parties
Paggawa ng work order
AI
SFC:
Paggawa ng PNL 4
Pagcomply sa govt: BIR SSS Phlhealth
(BIR tax mapping)
Paggawa ng price list
-x-x-x-x-x-x-x-x-x-x-x--x-x-x-x-x-x-x-x-x-
Addtl BONUS pagwewelding welding
Sales report 4 plumbinng, masonry electrical plumbing masonry, electica;
Abstract 4 excavator operations
IR making 4 excavator maintenance
Magcomment sa blog 4
New skils repair ai etc. 10
excavator operations
conducting pe
making a marketing plan
3. ATTITUDE AND GOOD HABITS 20
1. Attendance 5%
and abseces
-0.5 pag late
-1.0 pag absent
pag maaga may early bird award
2 ID and wearing of uniform 5%
-1.0 for every infraction
BONUS
3. Customerr service + 2 every CS interaction:
coffee served, inassistehan, kinausap while
waiting, inasikaso
4. Learning 20%
Entries at logbook at least 5 for the month +5
Comments at blog 1@
A book report + 5
A ppt presentation + 5
A suggestion in pdca format + 5
Process:
1. Maggawa ng ganitong grading sheet buwan buwan ang hr, ipapadala sa simula ng buwan Ilalagay ang
pangalan, period covered at position ng candidate
2. Gagradean ng sfc o ng senior sa sbu; pipirmahan
3. Kokolektahin ng HR at itatabulate bawat buwan
4. After 6 months, after 1 week iforfoward sa tanggapana ko ang mga tabulation ng mga grade at average kung below, 85, or above
5. Approbahan ko ang recommendation at magbibigay ng memo sa accounting para itaas ang suweldo.
6 Para sa mga trainees pe, dapat mabilis: sa 3 months sa ikaw 25th month para malaman kung tsugi o promoted; sa 6 months sa ika 55th week
MAGTANONG KUNG HINDI NAINTIDIHAN AT DADAGDAGAN ANG PALIWANAG
CHAPTER 4 Job description and admin plan
1. Mga panubali:
1. Bawat isang hire ay base sa requirement ng pangangailangan ng trabaho: base sa academic requiremnt, attitude at skills na kailangan sa trabho
2. Sudin natin ang printed at dokumentadong admin plan. Ito ay pinagaralan at ang proseso ay dokumentado klaro at siyang pinanunudan. Bawal ang imbento ng bagong
position para maiwasan ang disruption a
3. Hindi puwedeng walang orientation at pag aaral ng admin plan sapagkat ang consequence at nakita natin
1. Maraming palkpak maraming mali at mababang resulta
2. Walang alam ang mga tauhan sapagkat hindi naturuan (natraining ng maigi
4. May sistema ang Holy Gardens, 43 years na itong nagnenesyo. ATING RESPETUHIN AT SUNDIN. Walang makakatalo sa experience at mga sakit at luging pinagdaanan sa mga pagkakamali
5. Gawing transparent at ituro lahat para umangat ang team. Huwag sanang may mga alibi na hindi ipa ho itinturo ni ?_________________
2. Mga posiisyon, reponsibiity, KRA at KPI
1. Sa Opisina (Summary sa mga mahilig ng scanning)
Poistion Responsiibility KRA KPI
1. CSS I Marketing, Prospecting Sales, Cash Full DP Sales Report, Prospect Lis
Sales Asistant Sales Reservation ADs, ads posting, propecting
2, CSS 2 Customer service, interment Interment Service revenue Great IS, markers delivered, PPA
Funeral director Master list, CO Dos, Transfers, specia transaction
3. SFC Accounting and reporting collection, cost reduction PNL reports abstracts, bank recon, ap,
collection forfetirure letters, forfeiture
Balance sheet items : ICR and liability
4. Cash Asst Checks, bank transactions/balances cash balances, (liquidity) ffe list, bank recond, no anomaly,
check issuances and registry cash flow reports
Park staff
1. GT cobs of the park and interment clean and beautiful park trees and planst at nursery
grass at nursery, empty trash cans, clean toilets
2. TS mobility and marketing services many prospects, visitng IS prospect via dalaw paburol
3. Academic and skills requirement
Office staff
Academic requirements Experience Skills and ability requirements
CSS 1 College preferabkt markeing sales experience computerr literate, graphics ppt, fb and IG familiar, lay out
of ads, obit, sales skill, convincing communication written and oral
ppt
CSS 2 College graduate cs experience, spa, receptionist good oral communication, may stage presence, marunong ng ppt
taga timpla ng kape conversant sa soc media,, written communication ppt
SFC Preferably accounting major experience sa acctg, bookkeeping xls, accounting, filing, dealing with bir and other governmentals,
CA college grad supermarket, cashiering job basic math, report making, cs savy computer literate
job
Field staff
GT at least HS dating janitor, delivery or utility horticulture, marunong magtanim, makaintindi, magmekaniko maghardin
TS at least HS dating driver knowledge of LTO law, international signs, magkkumpi, magsulat at magkuwento
4 Tasks and key points
1. CSS i Tasks Key Points
Marketing director Sales admin
1. Recruits trains sales staff 1. Screens staff for trainibility honesty
2. Documents sales staff 2. SIgns SEAD or LoA to sell; to blacklist violators
3. Conducts sales meeting 3. GIves sales tip, conducts sales contests: prices trips
4. Records sead of agent, rewards top performer 4. May wall of fame
5. Makes sales report 5. Monthly: sales only 20% dp, hiwalay reservation agreement, at cash sales
6 Multiplies staff via internet marketing 6. Thorough knowledge of interenet fb marketing
7. Submit daily prospect list 7. NO prospects no sales classifies them into A and B
8. Helps se to file requests for com 8. Expediite com release; (does not as in ....MP asks agents to for dumping of office sales
Promotion
1. Lays out tarp and other ads 1. Must conform to DHSUD rules
2. FB ads 2. AIDA
3. Does the canned sales talk 3. Studies various closing technqiues hooks and teaches the sales sfaff
role playing and teachng newbies how to bsell and handle objection
4, Initiates dalaw faburol withh CSS 2 to conduct: 4. All the staff must be united di member on 501, at everbody sells
activities for dalaw paburol: prospecting
9 days 40 days me DALA
5 FB marketing 5. Free wifi, fb wifi at the site
6. Honoring memories theme 6. Via birthdate and death date anniversary - free or with subscription
2. CSS 2 Selling
1. Prospecting from amongst existing buyers 1. 70% of sales come from existing buyers. It is easier to sell to exisitng buyers
2. Prospecting from new buyers in dalaw paburol 2. Via calling cards during dalaw paburol, setting up sales booth during interment
3. via text messaging quotes or birthday greetings
Funeral director Interment
1. Does the IA documentiona andb ARU 1. With checklist and PNL
2. Prepares the interment set up 2. Does the CA with finance and or gets from RF
3. Receives cash enforce documentary reqs. 3. No pay, no interment
JO for the diggers follows mc on canvass, and purchasing
JO for the vault installation
vault inventory
remanufacture at critial level 70% na nagamit
Orders materials for the vault manufacture
3 Interment proper COBS, kakaiba
nakapaganda ang site to honor the loved one, EXTRAORDINARY
1 Dress properly
2. Chairs carpet sound system
3. Flowers ceremony, AV ready
4. Food ready
5. No litter scattered soil at the site
4.Post interment
backfilling the burial
grass marker
5 Pagliligpit storage of interment ept interment equipment are expensive and mjust be kept secure and dry
to prevent molds
6. Orders marker Preferably installed during the interment date
There are granite with pics which we can endorse for which company can get com.
7. grass free
We plan to get ground mainteance as part of our service, agency natin mga graound maintainer
Paper worksL files maintains secures maintains files
Interment and lots
1. Master list for the lots 1. Cross referencing computer files
2. Master list for the interments 2. Folder for each of the interment and or account
3. Employee card or ledgers 3. One for every account no erasures bawal invento
8 Other tasks
CO dos backlog
3. CA (or Treasury Asst) 1, Receives cash from ftf buyers 1. MA, interment, cash sales, or dp, reservation
2. Verifies biller account with bank deposit 2. No confirmation, no or, requests verification via Mam Madel etc.
3. Processes payments 3. Custody of check
4. Record keeping pdc, forms registry and 4 Records: name, amount check number purpose updates
records bounced check
5. Recording of accountable forms: checks, OR alpha or chronological
PPA, CO dos
recording checking all files of less than 10k may be shredded to conform to BIR limitation of 3 years
all files beyond of P10K beyond must be permanently filed
6. Record keeping:
1. AP cv files
2. ORs
3. Cancelled checks
4. Bank recon
4. Office staff
SFC SBU Financial Controller
Is in charge or recording and classifying financial transaction in the sbu
1 Recording all incoming cash under CRB or 1. 4 modules, cash receipts, bank transaciton and funds jv sharing and PNL
abstracts
does this daily and monthly 1. Must for daily, 2. Monthly for PNL and sharing.
we do the PNL daily to find out if we are generating enough revenues to break even
we make profit to survive, avoid losses so that we do not get under
2. Record keeping together with CA (dual control) 1 AP, check registry,
2. Lot Inventory via masterlist
3. Controls malfeasance 1. Kupit, padding
2 xx fake docs
3. No payment no interment
4. Proper fund distribution of the 52% and deposting the same to Majorem accounts
4. Ensures attainment of collection 1. Does monthly aging sends collection letters to accounts over 90 days
2. Forfeiture of accounts over 90 days
5. Keeps internal control 1. Regularity and accuracy of reports
1. Observance of ;
1. Daily and timely submission of reports to avoid lapping
2. Supporting docs, proofs of the transaciton
3. Enforcement of imprest system
4. Enforcement of the prescribed accounting systeme for the sbu
5. People including the incuimbent is honest at all times
6. Observance of cost reduction measure at the sbu always 1. Read at blog
2. Strives for 1 to 2 % reduction monthly
Field staff
GT Garden Technician well versed in the agri aspect and civil mechanical
1. Cleans observes order and beauty in tthe park 1. Daily at his initiaitve and as per work order
2. Tree shrub, ground cover
3. Color, waving smiling for planting
2 Maitainig inventory of plants and grasses for replating 1. Targets for planing plants and grass
3. Non reliance on community. cant be relied upon 3 Avoid wastage of time and motion
4. Inventory of ffe and keeping them clean 4 Do not neglect, oil wipe keep spare parts clean.
TS (Transportation speciallist)
1. Drives vehicle i accordance with saety protocol and lto law 1. Observe BLOWBAGETS FOR CHECKING
2 Clean vehicle before driving out and upon arriving 2 TPM and 5s
3. Trouble shooting 3. Proper usage of tools knowledge of basic automotive, repairs
(Gmail reference number)
1. I we have read the above mentioned memo/gmail and I will________________________(
2. This memo requires and asks compliance for
1
2
3
SOCP ______________________________
Date ______________________________
No comments:
Post a Comment