Process: Park Operations - Restoring COBS at Various SBUs

Providing outstanding amazing values through process clarity and improvement

Restoring COBS at various SBUS

Restoring COBS at various Holy Gardens units/sbus

 To:      Holy Gardens La Union

           Holy Gardens Pangasinan

Through :    Madel, VM

                    Ms. MJC

Attention:   Restoration of COBS, of product quality at the sid SBU

""When it rains open an umbrella"

"We should be action oriented

The presence of the master fattens the  horse.  

"The first and most important component of marketing strategy is PRODUCT

Objectives:

     1.  To restore the  two memorial parks as PARKS

     2.  To restore branding and product quality

Reality background

This was the result of 17 hour travel from 4 am to 9 pm yesterday, October 16

Observations (no wonder they do not send pictures nor videos)

These all reflect on the level of competence and diligence and passion of our top management group:   gm, gh, agm

   La Union:

    1.  The office was in disarray and with files scattered on top of desks chairs

    2.  The front path/road is littered with debris, and sand  (understood because

          of typhoon Maring, floods and that LU is in state of calamity

    3.   The dug soil are ajust scattered on the ground as mounds resulting in ugly

          appearance.  It was reported that there is a 3 day limit to bury the dead

          hence the limit of 4 interments per day is breached:

    4.  There was foul in interments yesterday on alleged negligence of Ms. Masi

         to order the interments earlier.    The ISG voucher numbering 42 has not

          been paid.   Ms. Masi was nowhere to be found

    5.  The other reason advanced for the failure to remove the soil mound was

          the lack of trailers.  However this post found out:

         1.  That one trailer was not in working condition because it lacked tires and

              interior.    The request was made to Masi and  nothing happened.  She

              did not do it, failed to do this or does not know to do this.

             The two others were being used as garbage dump.

             The patrol that came from Panga was ill maintained, windows open and interior dirty.  ALL REEKS OF NEGLIGENCE. LACK OF ATTENTION>

         Ma Masi was not well monitored and should have been fired early

   PANGASINAN

       1.  The grasses in front were tall, there was lot of litter

       2.  The grasses inside were tall, there was lot of trash

       3.  The lowering device was not cleaned nor polishe

             9THE PICTURES OF THE ABOVE WERE SENT and posted at whats app

      4.    Mr. John Lloyd hinted that the problem is in the payment of the ISG

              I replied that how would I  know I dont have the records,  In the old system

             ISG should be paid promptly from the IF

      5.  LIkewise there were mounds of earth/soil about 30 of them because of the 

            deluge of interments due to DOH ORDER TO HAVE INTERMENTS 

             WITHIN 3 DAYS FROM DEATH

Suggested actions:

     Short temr:

    La Union:

       1. Make the trailer available for use;in disposal of soil mounds

       2.  Have funds made avaialable for purchase of gasoline diesel

      3.   Pay the ISG asap  70% and 30% balance upon soil removal

      4.  Send the IF fee ASAP to buy gasoline itc to operate brush cutter (one

              month nang walang gas ang brush cutter

      5,  Emergency hiring of GT :

             1.  To assist in grass cutting

     6.  Hiring of someone with management experience to restore order at La Union

       Pangasinan

       1.  Pay the ISG again (how could this happen he tightly monitored nina Mam

            ARS ERS

       2.  Separate crews hiring (asap)

            1. GT

            2.  FS

            3.  Cremation

       3.  Pay the ISG 70%  and 30% upon soild removal

      4.  Speed up TLC repair  

        For all;   blessing in disguise ang delay ni JL for the submission of figures.  To be paid only 60% iniitally and 40% upon soil removal

LONG TERM

1. Budgeting.  Weekly submission of budget like which should include payment of backlogs.  How come we  allowed Masi not to pay the ISG and replenish the RF

no gasoline eing paid or requsted

2.  Strict submission of weekly reports:   bests, kaizen at  the designated  sites

     Strict follow up by GA and reports, CCD for those who fail

3.  Purchase of the required equipment:

     1.  Tractor and other hauling equipment

     2.   Purchase additional trailer

     3.  Repair of vault hauler and trailer at HGLa union

4.  Reorganization:   

     1.  Hire additional GT

     2.  Strict training and orientation

     3.  GM, AGM GH must manage

           GM, AGM GH must manage

           GM, AGM GH must manage

     4.  Let us hire good lieutenants  (the operations/supervisors
           La Union, Malasiqui (marami nagtatanong sa Malasiqui construction and offIce.   MARAMING GOOD APPLICANTS HASTEN THE PACE  OF HIRING

it turns out that its only now that we are hiring.   People say yest at 3f and elsewhere but really there is a failure in compliance/obedience.  

5.  REports:  Kaizen and video tour of all spots in the Park shall be strictly enforced

     The CHECK PART OF PDCA does not happen?

LET US DO THIS....

LET US PAY ATTENTION TO ALL OF THESE

CAN WE G MEET ON THIS TOMORROW

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